P&C Account Manager

SBIA - Small Business Insurance Agency
Worcester, MA

SBIA has been a full-service insurance agency since 1979, offering a diverse portfolio of insurance products customized to meet the needs of thousands throughout the United States.  At SBIA, our mission is to help employers and individuals navigate the maze of insurance purchasing decisions and stand with them to monitor and adjust their strategies to retain employees and pursue their financial goals.


Provide a high level of customer service and sales/marketing expertise in both personal and commercial lines business while fostering and maintaining ongoing customer relationships.  Address client inquiries based on product knowledge and sound business decisions.  Ensure timely, organized and efficient sales and service results.

The successful candidate will have the following:

Current P&C license

Prior Agency Customer Service/Sales experience within Commercial Lines and Personal Lines

Must be proficient in all lines of business-including coverage, underwriting & rating

Excellent written & verbal communication skills

Ability to understand insurance product contract language

Ability to work independently

Strong organizational, & computer skills

Possess a strong sales acumen

Knowledge of AMS system or comparable CRM system a plus