Personal Lines CSR/VIP CSR

Bender Hatch Insurance Inc.
Boston, MA

At Bender Hatch, we strive to provide the best customer service for our clients. Our agency is  growing and we are looking to expand our team to help with this growth.  We have 3 locations in the Boston Area and represent most of the major insurance companies in Massachusetts. We are primarily a personal lines agency with a history that goes back 150 years. 


Our Agency is looking for someone who is driven to learn, wants to exceed customers expectations and is very attention to detail oriented. 


This role requires someone who is able to assess a clients entire insurance situation, identify the types of coverage options that they will need, and then developing a "trusted adviser" relationship with the client over time. You will be responsible for managing a set of clients and servicing their requests and renewals.

Knowledge and Skills Desired:

- Experience with Applied Epic management system

- Massachusetts Property and Casualty License

- Bachelors degree

- Excellent phone and email communication skills

- Good understanding of and ability to adapt to new technology

- Ability to cross sell additional lines of business

- General understanding of Home, Auto, Valuable articles and Umbrella policies and coverage